Community engagement – as important as ever!

Engagement between care homes and the local community is still possible despite social distancing and other COVID-19 restrictions. In fact, the pandemic has highlighted the importance of friendship, kindness and community spirit, and many people are now keener to support care homes than ever before!

We’ve heard many heart-warming stories of thoughtful surprises and donations. We’ve also heard from other community members that they want to help, but don’t always know how.

We’ve created some resources to help you reach out to your local community:

1. Posters

Put a poster in your window, or in the window of your local shop, and let the community know how best to support you:

2. Social Media

Spread the word on your social media channels! Use this image to grab the community’s attention. As part of the post you can list any specific requests and contact details.

(to download: right click on the image and click ‘save image as’)

3. Volunteering ideas sheet

If anyone would like to know other ways in which they can support you during COVID-19, here’s a ready-made ideas for volunteers sheet you can give them, full of practical ways they can offer support whilst still maintaining social distancing.

4.  Community Engagement Companion

This document full of ideas and tips was co-created with the care home managers and activity coordinators of the 28 homes taking part in the North West London Care Home Friends and Neighbours project funded by the Mercers’ Company. It contains contact details and examples that are specific to North West London, but many ideas can be transferable to your area.

Here are some other resources (tried and tested by care homes) to help build on your community connections:

Welcome pack 

These resources are designed to help you make friendly approaches to individuals or organisations that you’d like to connect with. Click on the links and download your own copy of each file.

These are currently the only authorised FaNs documents that can be used, additional documents will be added in the future. If you have requirements for new materials not currently available please contact the Mackman Group.

The 3 steps

Digital Pack – All 3 steps and prompt cards

Quick guides

Useful ideas to help you succeed:

Our quick guides are stuffed with hints, tips and answers.

My Home Life Magazine

Download a back issue of the My Home Life magazine which highlighted community engagement.

Care Home FaNs North West London

More to come soon…